Question 1

What is FloorRush?

Accepted Answer

FloorRush is restaurant floor service software. It connects guest tables (QR menu and service requests), waiters, and managers with a live service queue, floor plan, orders, and performance insights so no table is left behind.

Question 2

How do guests order or call a waiter with FloorRush?

Accepted Answer

Each table has a QR code. Guests scan it to open the restaurant’s digital menu, place orders, and request waiter help, refills, or the bill. Staff see requests live on the FloorRush dashboard or waiter phone app.

Question 3

Is FloorRush a waiter call button system?

Accepted Answer

Yes. FloorRush provides table service signals (help, refill, bill, order) via the guest menu and optional hardware buttons, with live queues, assignment, and SLA timers for the floor team.

Question 4

Does FloorRush include a digital restaurant menu?

Accepted Answer

Yes. Restaurants design a branded guest menu with categories, dishes, prices, and images. Guests open it from the table QR and can order when the restaurant enables ordering.

Question 5

How do I start using FloorRush?

Accepted Answer

Create an account at floorrush.com/register for a free trial, set up floors and tables, add your menu, and print table QR codes. No card is required to begin the trial.